Slingshot — Support

Professional Video Editing for iPad

Contact

For help, bug reports, or feature requests:

privacy@slingshotappsolutions.com

We aim to respond within 48 hours.

Frequently Asked Questions

What video formats does Slingshot support?

MOV, MP4, MXF, and AVI files from DJI drones, professional broadcast cameras, and most consumer cameras.

What iPads are supported?

Any iPad running iPadOS 26 or later.

What is the free export limit?

Free users can export up to 45 seconds of video. Subscribe to Slingshot Pro for unlimited exports.

How do I choose where my exports are uploaded?

On first launch, choose Google Drive or enter a TUS server URL. Change anytime in settings.

Can I export while using other apps?

Yes. Slingshot supports background encoding.

How do I cancel my subscription?

Settings app → your name → Subscriptions → Slingshot Pro → Cancel.

How do I delete my account and data?

Tap "Delete Account & Data" in the app to remove all local data and sign out.

My export failed. What happened?

Check your iPad has sufficient free storage (at least 2x expected output size). Close other apps and retry.

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